Customer Reviews: Ritz Camera gives great customer service!January 13, 2010 A. McGriffin(Southpork, Earth) The roaster's lid does not "seat" well in the lip of the pan, so every time I checked the roast and tried to replace the lid it fell sideways into the pan. Ritz was great with customer service and graciously gave me a $25.oo gift certificate to make up for the cooking problems.
Pan bad; Ritz good!
Thanks Ritz!
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